Everything you want to know about Digitaste

Digitaste is a Belgian POS system and hospitality platform. Till, ordering kiosks, online ordering, QR ordering at the table, handhelds, kitchen screens, order status screens, menu screens, reservations and a loyalty system all work together in one system.

Everything you sell, through whichever channel, comes together in the same till and the same back office. You change a product or price once and it is correct everywhere.

Digitaste BV is a Belgian company with an office and showroom at Wiedauwkaai 25 in 9000 Ghent. You can drop by to try the tills, ordering kiosks and screens yourself.

Digitaste works for hospitality businesses all over Belgium, in Flanders as well as in Brussels and Wallonia.

Digitaste works for chip shops and snack bars, restaurants and brasseries, sandwich shops and lunch bars, bakeries and patisseries, cafés and bars, pizzerias, burger places, food trucks, leisure and events, and fast food chains.

The system adapts to how your business runs: table service, counter, takeaway, delivery or self-service with an ordering kiosk.

A chip shop needs more than just a till. Digitaste is a complete solution for the chip shop: a GKS 2.0-compliant POS system, your own website with a commission-free webshop, a self-order kiosk, menu screens and kitchen screens. Everything you need in a chip shop, in one system that works together.

You're not tied to a stranglehold contract and you pay fair rates. New features and updates are always included, and you choose your own payment terminal.

Because we bring everything together, you have one point of contact you can always turn to: for your till, your webshop and your screens.

For a restaurant, smooth table service is what matters most. With Digitaste your staff take orders on a handheld, which go straight to the kitchen and bar. Guests can also order and pay themselves via a QR code on the table.

You connect the reservation system, the payment terminal and your accounting to the same till. Digitaste is GKS 2.0 compliant.

Yes. With Digitaste you manage multiple locations from one account. What needs to differ per location, you set per location; the rest you manage centrally.

You see the figures per business and for all businesses together. That way the system grows with you, from one till to a chain.

Yes. The Digitaste POS system is GKS 2.0 compliant and meets the legal requirements of the Belgian government for the registered cash register system, also known as the white till.

Digitaste works with the new Fiscal Data Module (FDM 2.0), so every VAT receipt is registered correctly and securely.

GKS 2.0 is the Belgian standard for the registered cash register system in hospitality. A secure digital copy of every VAT receipt is kept, and the new Fiscal Data Module (FDM) is directly connected to the FPS Finance.

Digitaste is GKS 2.0 compliant, so your business registers according to the applicable rules.

The obligation applies to hospitality businesses with more than 25,000 euros in annual turnover from restaurant and catering services. Drinks and takeaway meals do not count towards this.

When you have to switch to GKS 2.0 depends on the purchase date of your current till. If in doubt, Digitaste will look at it together with you; the official information is on geregistreerdkassasysteem.be.

Yes. Digitaste is a cloud-based POS system with FDM 2.0 certification. You follow your sales, change your menu and view your reports from anywhere, even when you are not at your business.

The Digitaste POS system works on Android, Windows and Apple devices.

Existing hardware can often be reused. We look at that together first, as it depends on the age and type of device.

In many cases, yes. Digitaste works as hardware-independently as possible, so existing devices can often be reused.

Whether that works depends on the age and type of device. For maximum stability and support, we often suggest our own tested hardware.

An ordering kiosk is a screen on which customers put together and pay for their own order. At Digitaste the kiosk is connected directly to the till and the kitchen screen.

Customers order without queuing at the counter, your staff have their hands free for the kitchen, and extras or meals are chosen more often. That raises the average order and lowers the workload.

Yes. At the Digitaste ordering kiosk, customers pay straight away with the payment terminal connected to it. The amount goes to the terminal automatically, the payment is in the till immediately and the order goes straight to the kitchen.

Yes. With the Digitaste online ordering system, customers order via your own website or ordering page and pay online. You pay no commission per order, unlike with the big delivery platforms.

Online orders arrive automatically in your till and on your kitchen screen, just like orders at the counter.

Yes. Digitaste integrates with Takeaway.com, Deliveroo and Uber Eats. Orders from those platforms appear directly in your till and on your kitchen screen without retyping.

Guests scan the QR code on their table, open the digital menu on their smartphone and order and pay whenever they want. With Digitaste the order goes into the till and to the kitchen automatically, with the right table number.

Yes. With a Digitaste handheld your staff take the order at the table. It goes straight to the kitchen, bar and till, and your guest can pay at the table.

A kitchen screen replaces paper tickets in the kitchen. With Digitaste every order, from till, kiosk, QR or webshop, appears on the screen immediately. Your team sees what needs to be made, what is in preparation and what is finished.

You can also decide which products go to which station or printer, so each station only sees what it needs to make.

An order status screen shows your customers which orders are being prepared and which are ready for pickup. With Digitaste it works together with the kitchen screen: when an order is ready, its number appears on the order status screen. Less shouting, more overview.

Yes. With Digitaste's digital menu screens you change prices, products and promotions in seconds from one dashboard. What you change in Digitaste is immediately correct on your screens, in your own house style.

Digitaste integrates with payment terminals from CCV, Viva.com and Payworld, among others, and supports Bancontact Pay. The amount goes from the till to the terminal automatically, so nobody has to retype anything.

For online orders, Digitaste works with MultiSafepay, Mollie and Pay, among others. Customers pay with the method they know, such as Bancontact, and you follow up every payment from Digitaste.

Yes. Digitaste integrates with Scrada, Billit and Yuki. Your daily takings go to your accounting automatically, so your accountant always works with the right figures.

Through Scrada you can also send invoices from Digitaste over Peppol, straight from the VAT receipt of an order.

Yes. If a customer asks for an invoice for an order placed through Digitaste, you create it from the VAT receipt and send it over Peppol through the Scrada integration.

Yes. Digitaste integrates with cash machines from CashDro, AT-CASH, Cashmatic and Antenor. The amount goes from the till to the machine automatically, which accepts the cash and returns the change.

Digitaste also integrates with Google Reservations, Google Maps, Google Analytics and Google Tag Manager, with scales, barcode scanners and label printers, with an SMS module, with UniFi for guest wifi and with Bicky for official Bicky partners.

Missing an integration? Let us know. We are happy to look at what is possible.

The price depends on what your business needs: the number of tills, kiosks and screens, and whether you want online ordering, QR ordering or reservations. You buy the hardware once and pay for the software monthly.

With the price simulator on the Digitaste website, you put together your system in a few steps and get a price indication straight away.

Digitaste installs your system on site and trains your team. The installation is a fixed amount in your quote and covers delivery, setup and basic training.

Yes. You book a demo, online or in the Digitaste showroom in Ghent. There you see and test the till, kiosk and screens as they would work in your business.

Activating a module takes a few minutes. On average the full start-up takes around three to four weeks, so everything is prepared and installed correctly. With a basic installation you are often up and running within one to two days.

The timing mainly depends on how quickly your products are set up and when the installation can be scheduled.

Your Digitaste advisor first goes through your current setup: which devices you have, what you can keep and when you need to switch for GKS 2.0. Then we set everything up for you: your menu, products, prices and devices. That way your system is practically ready to use when it arrives, and we schedule the installation at a quiet moment.

Yes. With Digitaste you adapt menus, products, options, screen layouts, kiosks and online orders to the way your business works.

If you want to go further, you switch on extensions such as advanced printer routing, custom kitchen flows, custom preparation tickets and advanced time slots.

Digitaste support is available 24/7, 7 days a week, including evenings, weekends and public holidays. Call or WhatsApp our main number +32 9 395 18 12, or email support@digitaste.be.

In the evenings, at weekends and on public holidays we help you based on urgency. With remote assistance, a team member can look along on your device.